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DOS PROVIDES IMPORTANT UPDATES ON PASSPORT PROCESSING


On October 2, 2023, the U.S. Department of State (DOS) provided updates on passport processing timelines and demand.

Between October 2022 and September 2023 (the federal fiscal year), DOS issued more than 24 million passport books and cards, the most ever in U.S history.

In light of increasing passport application processing times, DOS encourages all Americans to

  • check their passport expiration date before making plans for international travel, and

  • renew their passport well in advance of international travel.

Processing times have changed several times in 2023. As of October 2, 2023, DOS has been processing routine applications in 8-11 weeks, and expedited applications in 5-7 weeks. Processing times begin when the application is received at a passport agency or center. Processing does not include mailing times. Mailing time may take up to 2 weeks for DOS to receive an application as well as for the processed passport to be delivered to the applicant.

DOS plans to address the increased workload through a number of efforts. The State Department is “aggressively recruiting and hiring across passport agencies and centers." Additionally, DOS has opened a satellite office to help process the large number of applications.

DOS also acknowledged complaints from customers facing extended wait times when calling the National Passport Information Center. As they take steps to improve this process, DOS advises customers to check the status of their passport application online and sign up for updates via email.

View the Department of State news release, here.

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